Authenticity Guarantee Policy

1. Our Commitment to Authenticity

At Bolt Supply Corporation, we are dedicated to providing our customers with genuine, high-quality pre-owned designer luxury goods. We understand the importance of trust when purchasing luxury items, and our authenticity guarantee is a testament to our commitment.

2. Authenticity Verification Process

Each item we sell undergoes a rigorous multi-step authentication process conducted by our team of experts. This process includes:

  • Detailed Inspection: Every item is carefully inspected for brand-specific characteristics, including stitching, materials, hardware, and logos.
  • Serial Numbers and Stamps: We verify the presence and accuracy of serial numbers, date codes, and brand-specific stamps.
  • Provenance Research: When available, we research the item's provenance, including previous ownership and purchase history.
  • Advanced Technology: We employ the latest technology and tools to assist in the authentication process, ensuring accuracy and reliability.

3. Authenticity Guarantee

We stand by the authenticity of every product we sell. If any item purchased from Bolt Supply Corporation is ever found to be inauthentic by a recognized and reputable authentication service, we offer the following guarantees:

  • Full Refund: Customers will receive a full refund for the purchase price of the item.
  • Replacement Option: If available, we offer the option to replace the inauthentic item with another authentic item of equal value.

4. Third-Party Authentication

For added peace of mind, we welcome customers to have their purchases authenticated by an independent third-party authentication service. If the third-party service determines the item to be inauthentic, we will honor our authenticity guarantee as outlined above.

5. Customer Support

Our customer support team is available to assist with any questions or concerns regarding the authenticity of our products. We are committed to ensuring a seamless and satisfying shopping experience for all our customers.

6. Contact Information

For inquiries or assistance with authenticity concerns, please contact our customer support team at:

  • Email: boltclothingboutique@gmail.com

7. Continuous Improvement

We continuously update and improve our authentication processes to stay ahead of counterfeiters and ensure the highest standards of authenticity. Our team undergoes regular training and certification to maintain their expertise in authenticating luxury goods.

8. Legal Compliance

Bolt Supply Corporation complies with all applicable laws and regulations regarding the sale of pre-owned luxury goods. We cooperate with law enforcement and brand owners to combat counterfeit products.